The Administrative Services Bureau is responsible for all functions which support and augment regular police operations. It consists of the Communications Division, the Court Services Division, Conyers Security Alert, Certification/Accreditation, Property/Evidence, Records, Training/Quartermaster and Community Outreach.
The Communications Division is responsible for monitoring radio traffic with officers, dispatching calls for service, monitoring the radio frequencies of other city departments, manning the 911-Enhanced system and answering all incoming telephone calls for service which are both emergency and non-emergency in nature. The division is also responsible for the criminal background check program, which is provided to businesses for employee criminal history checks.
The Administrative Services Bureau is also responsible for overseeing the Conyers Security Alert program. Conyers Security Alert is the only police-operated alarm system in the State of Georgia. It provides burglar, fire and medical alarm systems to residences as well as businesses. Conyers Security Alert is responsible for customer service, installation and alarm maintenance. The Conyers Security Alert system is monitored directly by the Conyers Police Department Communications Division 24 hours a day and 365 days a year.
The Records Unit handles all reports generated by the Conyers Police Department and helps the public by providing copies of incident, accident and arrest reports. It is additionally responsible for vehicle impound releases, alcoholic beverage server permits, criminal history forms, peddlers’ permits, expungements, open records requests and general information.
The bureau is also responsible for state police certification through the Georgia Association of Chiefs of Police and international police accreditation through the Commission on Accreditation for Law Enforcement Agencies (CALEA). The certification and accreditation processes are rigorous reviews of all law enforcement policies and procedures used by a police department. Applicants must meet or exceed numerous standards in order to become a state certified and internationally accredited law enforcement agency. In February 2012, the police department met the necessary 118 standards to become a state certified law enforcement agency. There are currently only 108 state certified police agencies in Georgia. In November 2012, the Conyers Police Department became one of 49 agencies in the State of Georgia to achieve international accreditation through the Commission on Accreditation for Law Enforcement Agencies (CALEA) http://www.calea.org.
The Community Outreach Unit is responsible for crime prevention programs, community policing and the Citizen Police Academy. The goal of community outreach is to partner with the community in order to solve crime problems, to create a better understanding of police operations among citizens and to educate citizens so they are knowledgeable about how to prevent crimes. Numerous crime prevention programs such as personal safety, home security, and Neighborhood Watch are provided to the businesses and citizens of the Conyers community by this unit. It is also responsible for conducting the Business Crime Watch program with businesses within the City of Conyers.
Additionally, the police department has an officer assigned to professional standards who reports directly to the Chief of Police. This arm of the police department is responsible for hiring, internal investigations, handling complaints on officers and quality assurance.